Politique d’expédition

Shipping Policy

Kerialy Paris

Last updated: 20/02/2026

At Kerialy Paris, we do our best to dispatch your order as quickly as possible.

📦 Order Processing

Orders are processed within 24 to 72 business hours (excluding weekends and public holidays).

You will receive a confirmation email once your order has been shipped.

🚚 Estimated Delivery Times

United Kingdom: 5 to 10 business days
Europe: 7 to 12 business days
International: 7 to 15 business days

Delivery times are estimates only and may vary depending on the courier or periods of high demand.

💸 Shipping Costs

Shipping costs are displayed at checkout.

Free shipping may be offered during promotional periods.

📍 Shipping Address

Customers are responsible for providing accurate shipping information.

In the event of an incorrect address:

• Kerialy Paris cannot be held responsible

• Reshipping costs will be charged to the customer

📦 Unclaimed Parcels

If a parcel is returned to the sender due to non-collection or an incorrect address:

• Reshipping costs will be charged to the customer

• Original shipping fees will not be refunded

⏳ Delivery Delays

Delivery times may be extended during:

• High-demand periods

• Exceptional circumstances

• Logistics issues beyond our control

Kerialy Paris cannot be held responsible for delays caused by the courier.

📬 Order Tracking

When available, tracking information will be sent by email after dispatch.

❓ Need Help?

Our customer support team is available at:
📩 contact.kerialy@gmail.com

We reply within 24 to 48 business hours.

✨ Thank you for trusting Kerialy Paris.